An easier and fairer way for you to pay your bill.
An easier and fairer way for you to pay your bill.
I am a member of the public that has been asked to set up a Payment Plan.
find out moreI already have a Payment Plan account to control my payments.
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If you're looking at our website then chances are that you've been sent a link from us on behalf of your local council or housing association
Don't Worry, we're here to help!
If you've had a link from us here are the 6 key points you need to KNOW
1. No fees
We don't charge any fees to you the consumer for using our service and we don't add any fees to the amount you owe the council. What you owe is what you'll pay.
2. Direct Payments
The money you pay goes directly to the council and automatically credits your account immediately.
3. No pressure
Once you agree a payment plan you wont be chased by anyone, so no more debt collectors or bailiffs and NO threatening red letters.
4. No phone calls
You DO NOT need to speak with anyone, clicking on the link will enable you with a few clicks to set up your plan immediately,
5. No forms
No credit checks, income and expenditure forms or paperwork to fill in.
6. Pay what you can
You only pay what you can afford when you can afford it, our plans are flexible and designed to work for you.
What people are saying about Payment Plan
Karen Wright
I knew that I owed for my Council Tax, but the amount they wanted each month I just couldn't manage and I was really worried about bailiffs coming to my house. When I got the email from Payment Plan saying that they could help me pay, I was hopeful that I could pay what I could afford on a plan each month and it couldn't be easier to set up. What's best is the peace of mind I now have, knowing that it's been sorted out and I don't have to worry any more.
Resident
Patricia
When I first got a message from Payment Plan, I called them up to check they weren’t scammers. I spoke to an actual person who was really nice and they assured me that they were there to help. The gentleman explained how to set a plan up and it was so easy!
Resident
G. Jackson
I struggle to pay all my bills each month and so I was genuinely relieved when Brent Council offered me the opportunity to pay what I owe in instalments, there was no messing about with forms or paperwork, I just said how much I can afford each month and so now my payments are automatically taken each month. Such a relief.
Resident
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