About Payment Plan

Our Mission

At PaymentPlan, we’re transforming how local authorities collect payments. Our mission is to reduce financial stress for individuals and families while helping councils recover revenue more efficiently and compassionately.

Every year, over 600,000 bailiff instructions are issued, often adding unnecessary pressure and fees to those already struggling. We believe there’s a better way.

What We Do

PaymentPlan is more than just an alternative to enforcement agents. We provide councils with a fast, digital-first solution to manage debt collection, replacing slow, manual processes like phone calls, letters, and direct debit setups.

Our platform allows residents to set up interest-free instalment plans in seconds, with payments going directly to the council. Councils benefit from faster engagement, improved recovery rates, and reduced administrative burden.

How We Help

• Speed & Simplicity: Residents can set up plans instantly from their phone — no paperwork, no waiting.
• Efficiency for Councils: We streamline collections, reducing the need for manual outreach and costly enforcement.
• Compassionate Recovery: Our approach encourages voluntary engagement and avoids the stress of bailiff action.
• Smart Technology: We use AI to optimise payment attempts and help residents stay on track.

Social Responsibility

We’re driven by a commitment to fairness and dignity. By partnering with councils, we help reduce reliance on enforcement and support residents in managing their debts without added fees or pressure.