Accessibility Statement for www.paymentplan.co.uk

Last updated: January 27, 2026

1. Commitment to Accessibility

At PaymentPlan.co.uk, we are committed to making our website accessible to all users, including those with disabilities. We aim to comply with the provisions of the Equality Act 2010 and accessibility best practices, informed by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard wherever possible.

2. Measures to Support Accessibility

We take the following measures to ensure accessibility of www.paymentplan.co.uk:

  • Regular review and testing of our site against accessibility standards.
  • Use of accessibility-friendly design principles and semantic HTML.
  • Training for our web team on inclusive design and accessibility.
  • Feedback mechanisms for users to report issues.

3. Conformance Status

While we strive to meet WCAG 2.1 Level AA standards, complete conformance is in progress. Some pages or content may not yet fully meet all accessibility criteria.

4. Known Accessibility Limitations

Despite our efforts, there may be some limitations:

  • Non-text Content:Some images or icons may lack alternative text in specific sections.
  • Forms and Labels:Certain form elements might not be fully labelled for assistive technologies.
  • Keyboard Navigation:A small number of interactive features might not be fully operable using only a keyboard.
  • Third-Party Content:Embedded content from external services may not meet all accessibility standards.

We are actively working to address these issues.

5. Feedback and Contact Information

We welcome your feedback on the accessibility of www.paymentplan.co.uk:

Email: info@paymentplan.co.uk

Phone: 0800 999 1328

Postal Address: KLS Ltd, 30 Clarendon Road, Watford, WD17 1JJ, UK

If you encounter accessibility barriers, please let us know:

  • The web address (URL) of the content.
  • The issue you experienced.
  • Your contact details (optional) if you’d like a response.

6. Technical Specifications

Accessibility of www.paymentplan.co.uk is assessed using the following standards and tools:

  • WCAG 2.1– Guidelines for web content accessibility (Level AA)
  • Manual and automated testing tools such as screen readers and validators

7. Ongoing Improvement

We continuously work to improve accessibility through:

  • Regular site audits and updates
  • Remediation of known issues
  • Adoption of evolving accessibility standards and technologies

8. Compatibility with Browsers and Assistive Technologies

Our website is designed to work with:

  • Modern browsers (Chrome, Firefox, Edge, Safari)
  • Common assistive technologies such as screen readers, screen magnifiers, and keyboard navigation

However, user experience may vary depending on browser version and assistive software.